My June CPA article, entitled Digital Dilemmas: Values, Ethics and Information Technology in Public Organizations, builds on the recently published second edition of the Kernaghan-Langford book on The Responsible Public Servant where the impact of information technology (IT) is a recurring theme.
Three things to know about values, ethics and information technology:
- Developments in IT can have a major impact on public service values, including privacy, honesty, openness, service, accountability, and responsiveness.
- Value conflicts and dilemmas arising from developmentsin digital technologies argue for vigorous measures to alert pracademics to the technologies’ impact.
- An analytical framework based on the four-foldclassification of values into democratic, ethical, professional, and people values could provide a manageable framework for examining issues in values, ethics and IT.